Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
All orders that are over £9.99 value are free of charge, all orders under this value we charge a £5 fee, next day delivery is £7.5 extra.
Which payment methods are accepted in the Online Shop?
We use Stripe all card payments accepted or direct bank tansfer.
How long will delivery take?
We aim to be prompt but in some circumstances deliveries can take up to 5 days.
How secure is shopping in the Online Shop? Is my data protected?
We take privacy as a high priority all data is safe.
What exactly happens after ordering?
We proccess the order, ship the items out and provide tracking details.
Do I receive an invoice for my order?
All orders are invoiced and 20 % VAT included.
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